You can start with a basic $2 AUD per month service fee, which includes 1 GB of Storage space, then add or remove as many WordPress websites and IMAP mailboxes as you actually need. Each WordPress website, IMAP mailbox and extra 1 GB storage slot start at $2 AUD per month ($20/yr) with discounts for bulk orders. A single WordPress website plus one IMAP mailbox would cost $60 per year. Then, for example, if you add an extra IMAP mailbox and 1GB storage slot (2 GB total) then that would be $95.00 per year.
You can change the currency and billing cycle from monthly to annually (for a 16% discount) within the shopping cart and there is a further 10% discount for payments via Paypal. We also offer Nextcloud storage to sync and share your files, contacts and calendars along with various other collaboration features.
We provide general hosting related support via our support ticket system, Mobile/SMS or Spreed WebRTC if you have a laptop webcam and a reasonable headset with microphone (contact us for an appointment.) If you require personalised support for your particular computer system, mobile phone, WordPress design or VPS server setup then you need to purchase hourly support at $60 AUD per hour.
Our servers are mirrored via Rsync every night to offsite backup servers. All files can be restored from the previous day upon request. Long-term incremental snapshot backups are the responsibility of the client, however, we are more than happy to help facilitate your backup procedure via SFTP, Rsync or even NFS if you have a static IP. Just submit a support ticket and we will provide specific instructions for your particular situation.